Only added boost a couple of days ago. Left the router off all last night hoping it would make a difference but no. I must admit I thought the broadband would start at a high speed then reduce rather as the line stabilise. Maybe I just need to wait more time. When do I expect to see any changes
Your line is in sync at 45mb and all tests are clear. The profile is set at 80mb so not a DLM issue.
Is your router at your master socket ? Does this have a test socket, and if it does, does the sync speed increase if you connect to this with a filter.
Thank you for your help.
Just tried the test socket and it increased only 0.2MB (using a filter) i.e.45.7 instead of 45.5.
Upload is fine at 18.7MB
Perhaps best to leave it a few days to see what happens.
Thanks again for checking things out
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You can monitor for a couple of days if you want to. Do you have another router to test with to rule out a hardware issue ?
If no improvement then this will need an engineer to investigate.
I have given the Fibre boost a good few days now to see if the speed increases.
A couple of days ago the line I noticed the "UP" time of the router was restarted - assume automatically by the DLM and the download increased very slightly to 46.2.
Overall my fibre boost has been a little disappointing - I don't know if anything else can be done. Will more time see an increase?
I was getting nearly the high 30's before the boost.
wish i I could say I was getting low 40s just seem to be stuck on 30-32 been on this before getting the supposed Boost (have doubts as I have been put onto Boost) seems I am deeper in the PO pile than you!! what I have noticed over the years with talktalk is that there is a lack of care to there customers and the people you talk or chat too CAN speak The English language but do not understand it !
I’ m still only getting 32 this since going on Boost August 8 and still waiting for manager to phone me some 5 days later. Or answer from the community oce.
Maybe I WILL have to phone them!!
Thanks for your reply.
I can send a replacement router for testing. DLM will then start to monitor the connection with the new router connected and we advise to allow 48hrs for DLM to make changes to the line profile/speed.
Would you like me to send a router for testing?
My test router should arrive today.
But one question I would like to ask is that - when I do a service status check I get an "Estimated Speed of 38 -39mb/s and actual 46". Whey is the estimated speed so low when on fibre boost using service status?
Kind regards, Keith