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Firmware for WiFi Hub to enable IP reservations

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7 REPLIES 7
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Participant

I'm a new user (went live on the 27/03/2019) and need to assign a few static IP's in order for my hardware to function correctly (NAS, WAP etc) reading between the lines on here a few have the updated firmware pushed out, is this still the case or has it been pushed to all users and I'm playing catch up? wondered if anyone could help please?

Better to be an open sinner than a false saint...
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Community Star

I have asked one of TalkTalk's OCEs to pick your thread up and upgrade it for you.

The forum is not real-time 24/7 support, so depending on how busy they are & how many are working at any one time, this can take 24 - 48 hrs (excluding weekends & limited cover on Bank Holidays). Alternatively, you can call the call centre or use online chat. The posts are responded to in time/date order, oldest first. So the fewer entries you make on your thread now, the sooner they will pick it up.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture then click on "My Settings" followed by:-

Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they? 

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Participant

@KeithFrench  Thanks Keith I've done that now 🙂

Better to be an open sinner than a false saint...
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Community Team - TT Staff

Hi chorpal,

 

I'm pushing out the firmware update now.


Chris

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Participant

Thank you OCE_Chris much appreciated.

Better to be an open sinner than a false saint...
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Community Team - TT Staff
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First Timer

Hi Folks

 

Where can i find firmware download links for the wifi hub

 

Cheers

 

Glenn

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Community Team - TT Staff

Hi Glenn

 

Your router will automatically update once new firmware is available.

 

If you create a new thread then we can discuss this further.

 

Thanks

 

Debbie