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Fixed conyracts broken by TT

DennisONeill
First Timer
Message 3 of 3

TalkTalk are breaking all fixed price contracts. Its disgusting and I will not accept it. Come the treason date of 23 July I will leave. If you feel as strong you should do the same.

2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi DennisONeill

 

Sorry that you are not happy about our decision to end the fixed price promise clause 16 in the terms and conditions does allow us to do this as long as we give your 30 days notice and the option to leave free of charge. 

 

Many customers have contacted our loyalty team on on 03451720046 and been able to negotiate a new price.

 

Apologies again.  

 

0 Likes

martswain
Philosopher
Message 2 of 3

Goodbye !

 

However make sure you call TT and tell them you are leaving because of the price rise.

 

If you fail to do so within 30 days of being notified you will be charged exit fees.

0 Likes