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Global protect vpn + HG633 1.0.1 not working

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I gather this is a common problem....  Been trying to connect to work over vpn, and failing - "portal not found" - and from reading other posts here it may be related to the firmware version in the HG633 router, we've got the original 1.0.1.  So could this please be updated to the most recent version, or a new router sent?  I expect I'll be seriously needing it soon.

 

Many thanks

 

Andy

Community Team - TT Staff

Hi Andy

 

I have posted on your other thread on the Community.

 

Thanks

 

Debbie