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HG 633 Empty System Log

ChrisRicha
Conversation Starter
Message 7 of 7

I have not changed anything but noticed that my HG 633 router now has no entries in the System Log.

 

Anyone any ideas why this might be?

 

Thanks

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6 REPLIES 6

Message 1 of 7

Yes I guess that is the next step. Will do when I have time.

 

Thanks for your help

 

Chris

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Message 2 of 7

Are you saying that there is no Device type & Device level dropdown boxes present then, rather than just no entries? If so please carry out a factory default of the router's configuration.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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Message 3 of 7

The sys log page is empty. No table with selectable categories as usual.

chris

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Message 4 of 7

In the system log settings, what severity level do you have it set to, e.g. warning, information debug etc?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 5 of 7

Keith thanks for your reply

 

There have been no chenges made by me. The firmware is v2.00t.

 

Up-time is 5 days ( had some problems with faulty Hive hub).

 

Chris

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KeithFrench
Community Star
Message 6 of 7

Has the firmware recently updated or the configuration been set back to default?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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