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HG633 Firmware Update

KenKnowles
Team Player
Message 5 of 5

I wanted to update the firmware on my HG633 but read on the forums that it can only be done via talktalk remote admin. I've turned this on again (it's been active for a few days) but hasn't yet updated. Can someone from talktalk push the update out?

 

Thanks

 

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4 REPLIES 4

Message 1 of 5

OK, thanks for letting us know 🙂

Chris

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KenKnowles
Team Player
Message 2 of 5

Thanks Debbie, looks like it was eventually successful as it's now showing as 2.0!

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Debbie-TalkTalk
Support Team
Message 3 of 5

Hi Ken

 

The firmware update keeps failing, apologies for this.

 

Please can you factory reset the router using the pin hole reset for ten seconds, I can try the FW update again.

 

Thanks

 

Debbie

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Skynet_TX
Community Star
Message 4 of 5

Hi @KenKnowles,

 

Yes, you can't update firmware yourself, it will normally update automatically overnight once the router has been up and running for a few days, but if it is not auto updating then the staff here will be able to push the update out manually tomorrow.