on 14-07-2021 08:52 PM
I wanted to update the firmware on my HG633 but read on the forums that it can only be done via talktalk remote admin. I've turned this on again (it's been active for a few days) but hasn't yet updated. Can someone from talktalk push the update out?
on 15-07-2021 06:41 AM
The firmware update keeps failing, apologies for this.
Please can you factory reset the router using the pin hole reset for ten seconds, I can try the FW update again.
on 14-07-2021 08:58 PM
Yes, you can't update firmware yourself, it will normally update automatically overnight once the router has been up and running for a few days, but if it is not auto updating then the staff here will be able to push the update out manually tomorrow.