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HG633 closing forwarded port

chrisncc1701
Team Player
Message 44 of 44

Hi, I have a device ESP8266 conected to 192.168.1.37 forwarded to port 303 on HG633 router, the device has a keepalive active, the router keeps closing the port at various times, sometimes hours or day's, however when the port is closed stopping external traffic i can log on locally (192.168.1.37:303) and the port will reopen? the DHCP reservation and everything else is ok, i have attached screenshots, the device is used for "alexa"forwarding_5.JPG

 

forwarding_1.JPG

 

forwarding_2.JPG

 

forwarding_3.JPG

 Any help please, and this is my first post so hope iv'e done it correctly

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43 REPLIES 43

Message 1 of 44

Hi, it has all been working fine except for a couple of instances where the router seemed to reset itself with the following log:-

 

2021-05-17 15:35:10 [Critical][Config-Log] Terminal:ACS(92.24.137.181),Result:Fail,Type:Authorization,:
2021-05-17 16:30:30 [Critical][Config-Log] Terminal:ACS(92.24.135.232),Result:Fail,Type:Authorization,:
1981-01-01 00:00:10 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset unexpectedly, Terminal:OTHER
2021-05-17 16:38:27 [Notice][Run-Log] SNTP has synchronized successfully, current time is [2021-05-17 16:38:27+00:00 DST], uptime is [49s].
2021-05-17 16:38:43 [Critical][Config-Log] Terminal:ACS(62.24.243.161),Result:Success,Type:Set,InternetGatewayDevice.ManagementServer:,ConnectionRequestUsername:userid,ConnectionRequestPassword:-
2021-05-17 16:38:51 [Critical][Config-Log] Terminal:ACS(62.24.243.161),Result:Success,Type:Set,InternetGatewayDevice.ManagementServer:,PeriodicInformEnable:1,PeriodicInformInterval:86400,PeriodicInformTime:2021-05-17T15:38:50.850Z

 

Is there an obvious reason i could look out for

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Message 2 of 44

Hi

 

Glad to hear 🙂

 

Regards,

 

Karl. 

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 3 of 44

Hi all, things still ok ish at the moment, put the Ethernet switch on another socket and by coincidence it's behaving, don't know why (it's from China) and son's Chromebook appears to be behaving too, alexa seems to be happy too, thank you all, I'll keep you informed before I send the hg633 back

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Message 4 of 44

A lot will depend on which WiFi bands each device is connected to. Those connected to the 2.4Ghz band are subject to slower connections mainly down to WiFi interference, compared to those connected to the 5GHz band. 

 

Note: not all devices that are connected to the 2.4GHz will be able to connect to the 5GHz band, because they may not support the latter one.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 5 of 44

Hi, his Chromebook still more often than not won't connect on power up, but everything else more or less appears to work fine, except for alexa keyword response slow and issues in the last post, is there something that should be cleared, I don't know enough about ARP's and where MAC addresses could be stored and has it anything to do with keeping my old SSID 

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Message 6 of 44

Hi everybody, just an update, have left the setting at WPA/WPA2 for now, may change it back as the devices in question are also WPA/WPA2 so i would have thought WPA2 setting on the router should be ok, had an issue with son's works laptop, it's a chromebook using a VPN it occasionally won't connect on power up, it's on 5g (11ac) and on IP 55, thought it could be traffic related on the router but i'm probably talking rubbish, a couple of IP cameras on IP's 47 and 48 are slow to respond but worse on a samsung s2 (t710) tablet on IP 35, other than that the alexa devices are fine, i'll keep you informed

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Message 7 of 44

WPA is definitely nowhere near as secure as WPA2 & should not really be used. 

 

Setting it to WPA2 only will stop any device that can only use WPA from connecting to the router's SSID. Setting it to WPA/WPA2 affords the most compatibility.

 

However, you have to understand how the security mode is chosen.

 

The choice over which security type is used is negotiated between the device trying to connect to the SSID & the router. They will elect to connect at the highest security mode that they both support. Like this, you might have all but one device using WPA2 & the other older device running WPA.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 8 of 44

Hi everybody, I have a replacement DG8041w router that replaced the HG633 and has fixed my original port problem, i have no more kernel issues so don't really wan't to let it go, I have changed the authentication mode from WPA2 to WPA/WPA2 and this has so far cleared the logging on of the switched off devices problem, but could you advise me if it's a security problem being WPA, I did have a one off problem of everything throwing a wobbler and tried raising a post but it got rejected as spam, it's not happened again, everything else appears to be ok at the moment except for a 5 port  unmanaged ethernet switch I tried, it drops out overnight, I haven't investigated it yet, so, think i'll stick with this router at the moment and i'll keep you all updated, but could you tell me if changing from WPA2 to WPA/WPA2 could be a problem, and thank you everyone

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Message 9 of 44

Hi,

 

Have you ever tested with a different router? If not then we can send a replacement router for testing purposes to rule this out?

 

Thanks

 

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Message 10 of 44

The WiFi ones may or may not be set to connect automatically, but the PC being ethernet should be connected when turned on. I'll pass this back to the OCEs for you.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

Message 11 of 44

Hi, thank you for looking,

10 is the pc i logged on to the router for the logs hard wired ethernet,, 35 is a galaxy tab, rarely switched off connected by WiFi, the one's that wouldn't connect this morning and yesterday are phones on 44 and 45 on WiFi and a laptop wouldn't connect yesterday on 55 via WiFi and a PC on 63 via WiFi

mm, do you think i should turn other devices off at night like the tablet and my phone to see if they reconnect in the morning?

 

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Message 12 of 44

Hi @chrisncc1701 

 

From a quick look this affects .10 & .35, how are these two devices connected to the router?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 13 of 44

Hi, thought everything was going ok, the devices and port forwarding are now ok but some devices that are switched off at night, laptop and pc's and mobile phone won't reconnect when switched on until the router is powered off? I've attached the user and debug logs.

 

USER LOG

2021-04-07 21:26:59 [Critical][Config-Log] Terminal:WEB(192.168.1.10),Result:Success,Type:Logout,Username:admin
2021-04-08 00:19:15 [Error][Alarm-Log] AlarmID:303500,AlarmLevel:Error,DoS attack. Type: smurf. Source IP address: 92.24.115.35. Destination IP address: 203.119.216.255. Source MAC address: 5c-e8-83-64-32-b5
2021-04-08 01:26:48 [Error][Alarm-Log] AlarmID:303500,AlarmLevel:Error,DoS attack. Type: smurf. Source IP address: 92.24.115.35. Destination IP address: 203.119.216.255. Source MAC address: 5c-e8-83-64-32-b5
2021-04-08 03:19:52 [Error][Alarm-Log] AlarmID:303500,AlarmLevel:Error,DoS attack. Type: smurf. Source IP address: 92.24.115.35. Destination IP address: 203.119.216.255. Source MAC address: 5c-e8-83-64-32-b5
2021-04-08 06:33:38 [Critical][Config-Log] Terminal:ACS(92.24.65.127),Result:Fail,Type:Authorization,:
2021-04-08 06:58:45 [Critical][Config-Log] Terminal:WEB(192.168.1.35),Result:Success,Type:Login,Username:admin
2021-04-08 07:02:19 [Critical][Config-Log] Terminal:WEB(192.168.1.35),Result:Success,Type:Logout,Username:admin
2021-04-08 07:22:16 [Critical][Config-Log] Terminal:WEB(192.168.1.10),Result:Success,Type:Login,Username:admin
2021-04-08 08:25:36 [Critical][Config-Log] Terminal:WEB(192.168.1.10),Result:Success,Type:Logout,Username:admin
2021-04-08 09:21:49 [Critical][Config-Log] Terminal:WEB(192.168.1.10),Result:Success,Type:Login,Username:admin
2021-04-08 09:39:21 [Critical][Config-Log] Terminal:WEB(192.168.1.10),Result:Success,Type:Add,LANDevice.LANHostConfigManagement.DHCPStaticAddress:1,Yiaddr:192.168.1.36,Chaddr:8c:15:c7:e9:3c:a6,Enable:1
2021-04-08 09:40:33 [Critical][Config-Log] Terminal:ACS(62.24.243.161),Result:Success,Type:Set,InternetGatewayDevice.ManagementServer:,ConnectionRequestUsername:userid,ConnectionRequestPassword:-
2021-04-08 09:40:33 [Critical][Config-Log] Terminal:ACS(62.24.243.161),Result:Success,Type:Set,InternetGatewayDevice.ManagementServer:,PeriodicInformEnable:1,PeriodicInformInterval:86400,PeriodicInformTime:2021-04-08T08:40:33.184Z
2021-04-08 09:41:14 [Critical][Config-Log] Terminal:WEB(192.168.1.10),Result:Success,Type:Add,LANDevice.LANHostConfigManagement.DHCPStaticAddress:1,Yiaddr:192.168.1.59,Chaddr:04:02:1f:38:4d:1a,Enable:1
2021-04-08 09:41:36 [Critical][Config-Log] Terminal:WEB(192.168.1.10),Result:Success,Type:Logout,Username:admin
2021-04-08 09:51:40 [Critical][Config-Log] Terminal:WEB(192.168.1.10),Result:Success,Type:Login,Username:admin

 

DEBUG LOG

2021-04-08 08:06:51 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:cc:fd:17:0b:ad:43 VMAC:cc:fd:17:0b:ad:43 SrvAP:0 11K:0 11V:0]

2021-04-08 08:06:51 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:cc:fd:17:0b:ad:43 VMAC:cc:fd:17:0b:ad:43 SrvAP:0]
2021-04-08 08:06:52 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:cc:fd:17:0b:ad:43 VMAC:cc:fd:17:0b:ad:43 SrvAP:0]
2021-04-08 08:06:52 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:cc:fd:17:0b:ad:43 VMAC:cc:fd:17:0b:ad:43 SrvAP:0]
2021-04-08 08:07:49 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:cc:fd:17:0b:ad:43 VMAC:cc:fd:17:0b:ad:43 SrvAP:0 11K:0 11V:0]

2021-04-08 08:07:52 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:cc:fd:17:0b:ad:43 VMAC:cc:fd:17:0b:ad:43 SrvAP:0 11K:0 11V:0]

2021-04-08 08:08:55 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:cc:fd:17:0b:ad:43 VMAC:cc:fd:17:0b:ad:43 SrvAP:0 11K:0 11V:0]

2021-04-08 08:10:16 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]
2021-04-08 08:16:16 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]
2021-04-08 08:17:02 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 08:17:12 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 08:17:12 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 08:17:23 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 08:17:23 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 08:17:43 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 08:17:43 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 08:17:46 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:cc:fd:17:0b:ad:43 VMAC:cc:fd:17:0b:ad:43 SrvAP:0 11K:0 11V:0]

2021-04-08 08:17:46 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:cc:fd:17:0b:ad:43 VMAC:cc:fd:17:0b:ad:43 SrvAP:0 11K:0 11V:0]

2021-04-08 08:17:57 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:cc:fd:17:0b:ad:43 VMAC:cc:fd:17:0b:ad:43 SrvAP:0 11K:0 11V:0]

2021-04-08 08:18:08 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:cc:fd:17:0b:ad:43 VMAC:cc:fd:17:0b:ad:43 SrvAP:0 11K:0 11V:0]

2021-04-08 08:18:19 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:cc:fd:17:0b:ad:43 VMAC:cc:fd:17:0b:ad:43 SrvAP:0 11K:0 11V:0]

2021-04-08 08:22:16 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]
2021-04-08 08:28:17 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]
2021-04-08 08:34:17 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]
2021-04-08 08:36:25 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[f548ec0b], mac[dc:4f:22:ff:71:b2], request serverip[192.168.1.1], clientip[192.168.1.24], yourip[192.168.1.24], dns1[192.168.1.1]
2021-04-08 08:36:34 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[20e3ad10], mac[84:0d:8e:5f:fe:f1], request serverip[192.168.1.1], clientip[192.168.1.23], yourip[192.168.1.23], dns1[192.168.1.1]
2021-04-08 08:36:48 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[747f6367], mac[dc:4f:22:ff:f7:df], request serverip[192.168.1.1], clientip[192.168.1.28], yourip[192.168.1.28], dns1[192.168.1.1]
2021-04-08 08:37:00 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[68bb8009], mac[84:0d:8e:5f:7d:48], request serverip[192.168.1.1], clientip[192.168.1.29], yourip[192.168.1.29], dns1[192.168.1.1]
2021-04-08 08:37:10 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[d3bebea3], mac[dc:4f:22:fe:72:96], request serverip[192.168.1.1], clientip[192.168.1.26], yourip[192.168.1.26], dns1[192.168.1.1]
2021-04-08 08:40:17 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]
2021-04-08 08:43:25 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[a9cf2a09], mac[e8:b4:c8:4d:a3:80], request serverip[192.168.1.1], clientip[192.168.1.35], yourip[192.168.1.35], dns1[192.168.1.1]
2021-04-08 08:46:17 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]
2021-04-08 08:50:35 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[1cdecfd6], mac[50:02:91:6c:cb:8a], request serverip[192.168.1.1], clientip[192.168.1.13], yourip[192.168.1.13], dns1[192.168.1.1]
2021-04-08 08:50:47 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[cb6ec116], mac[f4:cf:a2:19:43:7c], request serverip[192.168.1.1], clientip[192.168.1.25], yourip[192.168.1.25], dns1[192.168.1.1]
2021-04-08 08:50:52 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:20:c9:d0:e4:3e:b9 VMAC:20:c9:d0:e4:3e:b9 SrvAP:0 11K:0 11V:0]

2021-04-08 08:50:53 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[9003b4c3], mac[20:c9:d0:e4:3e:b9], request serverip[192.168.1.1], yourip[192.168.1.42], dns1[192.168.1.1]
2021-04-08 08:50:53 [Error][Debug-Log] static:[dhcpd]request packet has no lease,send nak!
2021-04-08 08:50:53 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[a7b17a04], mac[00:25:22:e3:cc:0e], option60[MSFT 5.0]
2021-04-08 08:50:53 [Critical][Debug-Log] static:[dhcpd]xid[a7b17a04] choose [main] address pool
2021-04-08 08:50:55 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[a7b17a04], mac[00:25:22:e3:cc:0e], request serverip[192.168.1.1], yourip[192.168.1.54], dns1[192.168.1.1]
2021-04-08 08:50:59 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[457fc2ef], mac[c4:4f:33:9d:99:2d], request serverip[192.168.1.1], clientip[192.168.1.30], yourip[192.168.1.30], dns1[192.168.1.1]
2021-04-08 08:52:17 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]
2021-04-08 08:54:25 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:c0:b8:83:3d:75:25 VMAC:c0:b8:83:3d:75:25 SrvAP:0 11K:1 11V:1]

2021-04-08 08:54:25 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[a49079ef], mac[c0:b8:83:3d:75:25], request serverip[192.168.1.1], yourip[192.168.1.55], dns1[192.168.1.1]
2021-04-08 08:58:17 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]
2021-04-08 09:04:18 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]
2021-04-08 09:10:18 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]
2021-04-08 09:16:18 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]
2021-04-08 09:22:18 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]
2021-04-08 09:24:24 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 09:24:36 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 09:24:37 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 09:24:38 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 09:24:40 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 09:24:40 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 09:24:44 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 09:24:55 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 09:24:55 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 09:24:57 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 09:25:09 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 09:25:15 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:38:78:62:48:8f:18 VMAC:38:78:62:48:8f:18 SrvAP:0 11K:1 11V:1]

2021-04-08 09:25:19 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 09:25:20 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 09:25:30 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 09:25:30 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 09:28:18 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]
2021-04-08 09:34:19 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]
2021-04-08 09:39:37 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[50fdace6], mac[28:6d:cd:13:02:41], request serverip[192.168.1.1], clientip[192.168.1.16], yourip[192.168.1.16], dns1[192.168.1.1]
2021-04-08 09:39:41 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[331920a], mac[74:a7:ea:74:1a:ca], request serverip[192.168.1.1], clientip[192.168.1.27], yourip[192.168.1.27], dns1[192.168.1.1]
2021-04-08 09:39:45 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[144fc5b2], mac[28:6d:cd:12:f4:f0], request serverip[192.168.1.1], clientip[192.168.1.18], yourip[192.168.1.18], dns1[192.168.1.1]
2021-04-08 09:39:47 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:38:78:62:48:8f:18 VMAC:38:78:62:48:8f:18 SrvAP:0]
2021-04-08 09:39:52 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[d72a4036], mac[74:ee:2a:4e:dc:84], request serverip[192.168.1.1], clientip[192.168.1.40], yourip[192.168.1.40], dns1[192.168.1.1]
2021-04-08 09:39:53 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[d8b7696], mac[28:6d:cd:12:f9:93], request serverip[192.168.1.1], clientip[192.168.1.15], yourip[192.168.1.15], dns1[192.168.1.1]
2021-04-08 09:40:07 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[f3dd3935], mac[3c:33:00:95:9b:f5], request serverip[192.168.1.1], clientip[192.168.1.22], yourip[192.168.1.22], dns1[192.168.1.1]
2021-04-08 09:40:12 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[4b67e259], mac[68:b9:d3:41:15:46], request serverip[192.168.1.1], clientip[192.168.1.31], yourip[192.168.1.31], dns1[192.168.1.1]
2021-04-08 09:40:19 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[ea7ff5fc], mac[0c:ee:99:0a:ac:54], request serverip[192.168.1.1], clientip[192.168.1.32], yourip[192.168.1.32], dns1[192.168.1.1]
2021-04-08 09:40:19 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]
2021-04-08 09:40:20 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[8feb2503], mac[e0:b9:4d:05:82:db], request serverip[192.168.1.1], clientip[192.168.1.17], yourip[192.168.1.17], dns1[192.168.1.1]
2021-04-08 09:46:19 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]
2021-04-08 09:47:09 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[406eeab3], mac[44:74:6c:6c:82:24], request serverip[192.168.1.1], clientip[192.168.1.43], yourip[192.168.1.43], dns1[192.168.1.1]
2021-04-08 09:50:42 [Debug][Debug-Log] static:Port Conflict act:1,startport:80,portnum:1,protocol:1,wanindex:0x0, wanservtype:1 usServInfo:0
2021-04-08 09:50:43 [Debug][Debug-Log] static:Port Conflict act:1,startport:443,portnum:1,protocol:1,wanindex:0x0, wanservtype:1 usServInfo:0
2021-04-08 09:52:20 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]
2021-04-08 09:52:46 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:48:3f:da:92:55:99 VMAC:48:3f:da:92:55:99 SrvAP:0]
2021-04-08 09:52:51 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:68:b9:d3:41:15:46 VMAC:68:b9:d3:41:15:46 SrvAP:0]
2021-04-08 09:52:52 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:74:ee:2a:4e:dc:84 VMAC:74:ee:2a:4e:dc:84 SrvAP:0]
2021-04-08 09:52:54 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:74:ee:2a:4e:dc:84 VMAC:74:ee:2a:4e:dc:84 SrvAP:0 11K:0 11V:0]

2021-04-08 09:53:06 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[abcd00b7], mac[48:3f:da:92:55:99]
2021-04-08 09:53:06 [Critical][Debug-Log] static:[dhcpd]xid[abcd00b7] choose [main] address pool
2021-04-08 09:53:06 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:48:3f:da:92:55:99 VMAC:48:3f:da:92:55:99 SrvAP:0 11K:0 11V:0]

2021-04-08 09:53:08 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[abcd00b7], mac[48:3f:da:92:55:99]
2021-04-08 09:53:08 [Critical][Debug-Log] static:[dhcpd]xid[abcd00b7] choose [main] address pool
2021-04-08 09:53:08 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[abcd00b7], mac[48:3f:da:92:55:99], request serverip[192.168.1.1], yourip[192.168.1.11], dns1[192.168.1.1]
2021-04-08 09:53:24 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:68:b9:d3:41:15:46 VMAC:68:b9:d3:41:15:46 SrvAP:0 11K:0 11V:0]

2021-04-08 09:53:27 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[2647a63b], mac[68:b9:d3:41:15:46], requestip[192.168.1.31], option60[udhcp 1.24.1]
2021-04-08 09:53:27 [Critical][Debug-Log] static:[dhcpd]xid[2647a63b] choose [main] address pool
2021-04-08 09:53:30 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[a30b9a25], mac[68:b9:d3:41:15:46], requestip[192.168.1.31], option60[udhcp 1.24.1]
2021-04-08 09:53:30 [Critical][Debug-Log] static:[dhcpd]xid[a30b9a25] choose [main] address pool
2021-04-08 09:53:32 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[a30b9a25], mac[68:b9:d3:41:15:46], request serverip[192.168.1.1], yourip[192.168.1.31], dns1[192.168.1.1]
2021-04-08 09:56:14 [Debug][Debug-Log] static:[FBT HG][STA NOTIFY][ONLINE][STAMAC:4c:4e:03:46:b6:57 VMAC:4c:4e:03:46:b6:57 SrvAP:0 11K:1 11V:1]

2021-04-08 09:56:15 [Debug][Debug-Log] static:[dhcpd]receive Discover, xid[46427dbe], mac[4c:4e:03:46:b6:57], option60[android-dhcp-6.0.1]
2021-04-08 09:56:15 [Critical][Debug-Log] static:[dhcpd]xid[46427dbe] choose [main] address pool
2021-04-08 09:56:17 [Debug][Debug-Log] static:[dhcpd]send Ack, xid[46427dbe], mac[4c:4e:03:46:b6:57], request serverip[192.168.1.1], yourip[192.168.1.44], dns1[192.168.1.1]
2021-04-08 09:58:20 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]
2021-04-08 10:01:24 [Debug][Debug-Log] static:[FBT HG][STA DEL][OFFLINE][STAMAC:20:0b:cf:43:a6:78 VMAC:20:0b:cf:43:a6:78 SrvAP:0]
2021-04-08 10:04:20 [Debug][Debug-Log] static:[dhcpc]receive Ack, wan[wan3], xid[3586b143], mac[5c:e8:83:64:32:b5], request serverip[92.24.112.1], clientip[92.24.115.35], yourip[92.24.115.35], dns1[79.79.79.79], dns2[79.79.79.80]

 

Any Ideas

The PC logged on the router is 192.168.1.10 

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Message 14 of 44

Hi chrisncc1701

 

Thanks for keeping us updated.

 

Please let us know if you do experience any further issues.

 

Debbie

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Message 15 of 44

Hi everyone, All seems to be ok at the moment, did notice that the router picked the 2.4Ghz WiFi channel same as neighbours, so manually changed it incase  i was in the garden and the signal was low etc, but the port forwarding is working fine for the past few day's and haven't seen any panic attacks, thank you all concerned, i will let you know in a few day's before i send the HG633 back, 

Message 16 of 44

Hi chrisncc1701,


I've made a change that should fix the kernel panic issue, please let us know if you experience any further problems 


Chris

Message 17 of 44

The kernel panic is the problem that I have asked TT to fix for you.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

Message 18 of 44

Hi, sorry to pester but had a bit of a wobbler, devices reset themselves but this appeared in the log :-

 

2021-03-29 11:50:28 [Critical][Config-Log] Terminal:ACS(92.24.50.44),Result:Fail,Type:Authorization,:
1981-01-01 00:00:10 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER
2021-03-29 12:56:34 [Notice][Run-Log] SNTP has synchronized successfully, current time is [2021-03-29 12:56:34+00:00 DST], uptime is [49s].
2021-03-29 12:56:59 [Critical][Config-Log] Terminal:ACS(62.24.243.161),Result:Success,Type:Set,InternetGatewayDevice.ManagementServer:,ConnectionRequestUsername:userid,ConnectionRequestPassword:-
2021-03-29 12:57:18 [Critical][Config-Log] Terminal:ACS(62.24.243.161),Result:Success,Type:Set,InternetGatewayDevice.ManagementServer:,PeriodicInformEnable:1,PeriodicInformInterval:86400,PeriodicInformTime:2021-03-29T11:57:18.565Z

 

Is it anything to do with the fix that's going to happen?

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Message 19 of 44

Thank you very much Keith, I was up early this morn and simulated a power cut, everything came back up, no problems, so will post in a few days

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Message 20 of 44

This is a weird known problem that affects a handful of DG8041W routers. I'll ask TalkTalk to apply the fix for it.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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