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HG635 Firmware Update Request

strawberry5
First Timer
Message 2 of 2

Hello,

I have recently had said router delivered and I've installed it.  I got email yesterday saying that your system didn't recognise the connected router.  Logged in and checked, it's correctly identified and says it needs a firmware update.

 

Please can you push said update to my router.  If there are any problems, please let me know.  I haven't changed any of the remote management information.

 

Thanks

Anthony

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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

Can you please add your home phone number to your 'Community Profile' so I can pick this up for you.

 

Thanks  

Karl. 

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