you may need to place a new order online. If no access is required to your property and there is an existing line then BT Openreach can connect at the exchange.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
We can't guarantee if the engineer will need to do any work within the property when completing the install. If this is the case then this would be delayed until June.
There could be a fault that's only apparent when the service goes live. Unfortunately, as stated above, we can't guarantee that a engineer won't be required