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tomouk1987
First Timer
Message 3 of 3

Hi I need a contact number to get in contact with talktalk. My services ain’t working I’ve not been working for past 2days now. Tried every number. Can anyone help as I find this disgusting at a time where everyone needs to stay in contact as the cov19. Please help. 

T knight
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2 REPLIES 2

Chris-TalkTalk
Support Team
Message 1 of 3

Hi tomouk1987,

 

Sorry to hear that you're experiencing problems with your service. We can help, just need you to add your TalkTalk landline telephone number to your community profile (if you don't know it can you dial 17070 from your landline and it will be read back to you)

Chris

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Gliwmaeden2
Community Star
Message 2 of 3

@tomouk1987, this is why you cannot get through:

 

https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus-27th-March/ta-p/2468300

 

To receive help once an OCE (professional staff) reaches your thread, please complete your forum profile as fully as possible. 

 

It helps nobody to keep posting repeat threads and every addition made to your post pushes you further down the queue. 

 

Fill in your details and wait till they can get to your topic.

 

Please update your community profile.

 
Under "my settings" "personal information"....
 
Essential to show Landline Phone Number 
 
Back up smartphone/mobile could be helpful. 
 
Name
Address (location)
 
SAVE CHANGES 
 
Edit: glad to see information completed....! 😊

 

Gliwmaeden2, a fellow customer.