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Home Move Cancellation

CarRap
First Timer
Message 6 of 6

Good morning,

 

I have tried to phone the customer service and the home move team to cancel my order, but have got nowhere. Can someone please assist in doing so ?

 

I would like to close out my account please, this seems to be impossible at the moment and I keep being sent in multiple directions !

 

I also have been sent a bill for June, when I actually have not had any service from Talk Talk in the past 3 weeks as I closed my previous contract. Can you please correct this as well ?

 

Thank you very much,

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5 REPLIES 5

Message 1 of 6

Hi 

I have replied to your PM.

Thanks

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Message 2 of 6

Hi @CarRap

 

I can help I first need to confirm some security questions. 

 

I have sent you a PM on the community. 

 

Regards
 

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Message 3 of 6

Hi - 
I still had no news on the cancellation. Can someone please pick this up and cancel the order, close the account and let me know what the final bill is ?

 

Thanks

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Message 4 of 6

Hi, thank you. I already have the landline number on my profile.

Divsec
Community Star
Message 5 of 6

Hi @CarRap Your post has been flagged for assistance and you should hear soon but please remember that the staff here work office hours. In the meantime please check your community profile and add your landline phone number which is used to identify your account. 

I don't work here and all my opinions are my own.
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