on 29-01-2019 08:01 AM
Any chance of replacement home hub stand please?
Existing one never seemed to have easiest of hinges to clip together (plus would be helpful to have dinks in stand for wires to pass through?)
On careful inspection I think hinges have snapped at some point - probably when trying to clip it together in haste previously.
If a new stand could be dispatched to me it would be great.
on 30-01-2019 03:01 PM
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on 30-01-2019 02:44 PM
Thank you. Replacement hub is here and installed. Touching wood, working smoothly.
Stand was pre-clipped on so I have gingerly put hub in its place with wires flowing as they will.
I do feel the hub would be improved were the stand a little more robust and if it had some kind of clipping mechanism so the wiring is a little more organised in it's placing?
Thanks very much for organising and will return hub with snapped stand soonest.
on 30-01-2019 06:07 AM
on 29-01-2019 12:34 PM
on 29-01-2019 12:05 PM
More than happy to receive a new hub if you are prepared to supply. If identical to my current hub (honeycomb appearance and single white light when in operation;) in which case I will pay more careful attention to clipping the stand on at set up point than I did with the one I currently use as I hadn't taken on board just how frail it is.
on 29-01-2019 12:02 PM
Hi - sounds a very similar scenario . . propped up onto cupboard ledge and always a source of concern when my children are messing about! Efficacy of hub is let down I think by this weak aspect of it. Also wires for ethernet cables and so on haven't been accomodated for with the stand?
on 29-01-2019 10:54 AM
on 29-01-2019 10:29 AM
I’m sorry if I am interrupting your enquiry but I am wondering if my problem is similar to yours. On receipt of my new WiFi Hub I pulled out the stand to set it up and it came apart from the unit and I haven’t been able to push it back on. I now have the hub propped upright with a couple of books at the rear. I didn’t use excessive force and wonder if this is an inherent problem with the new unit.