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Home move with gap in between

powersellerirl
First Timer
Message 3 of 3

I'm due to move out of my current house on 24th April but don't get the keys to my new house until 24th May - can I put my broadband contract on hold for this one month period and still continue to pay my monthly fee?

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2 REPLIES 2

Message 1 of 3

Hi @Williams202

 

If you have already placed the homemove, You will need to contact our homemove team and ask them to delay the cancel order on your current property. 

 

Regards

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Williams202
First Timer
Message 2 of 3

@powersellerirl wrote:

I'm due to move out of my current house on 24th April but don't get the keys to my new house until 24th May - can I put my broadband contract on hold for this one month period and still continue to pay my monthly fee?


yes you can do that.

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