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House move now no broadband

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1 REPLY 1
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First Timer

I recently moved house and yesterday had an openreach engineer visit to set up my line. He tested the line and said it was working correctly. I then hot an email from talktalk to say my broadband was back live again and all the lights on my router are showing green.

However when i select to use my wifi kn a device it asks me to sign in. When i click sign in it takes me to a page that says I do not have permission.

Ive tried turning off and on, left off for a length of time before resetting, deleted the network from my devices and then re added. Im not sure what else to try?

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Community Team - TT Staff

Hi Frankie98

 

Apologies for this.

 

You should now be able to connect, please can you retest and let us know how you get on?

 

Thanks

 

Debbie