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How can I speak to a UK representitive before I cancel my account and go to SKY?

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3 REPLIES 3
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UserANB
First Timer

I have simply tried to renew my account and upgrade to full fibre.  The service I am getting from the call centre who clearly can't go 'off script' is absolutely appalling.

 

Can I please speak to someone in the UK who can actually assist me.  I have just been cut off after waiting 37 minutes on hold with the call centre.

 

I am poised to cancel everything for the sake of my own sanity.

 

If a UK rep picks this up, please call me on the mobile telephone number on my account.

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Community Team

Hi UserANB,

 

I'm sorry for the delay. We're unable to call you directly as we only provide support via our Community. Is there anything that we can help with?

 

Thanks

 

 

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UserANB
First Timer

I have now been waiting for a call back for 3 days so that I can log a complaint!!

 

Please can someone help me get in touch with TalkTalk in the UK?!

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Community Team

Hi UserANB,

 

The Community Team are based in the UK, is their anything specific you'd like us to look into for you?

 

Thanks