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How do I cancel my contract??

First Timer

Hi all,


I've moved house and I dont need this broadband contract anymore as we already have something set up, so I want to cancel my current talk talk contract but I can't speak to anyone??

Should I write them a letter? How do I cancel and make sure I'm not paying for two broadbands when the phone lines won't let me speak to anyone!


Grateful for any help! Thanks!

Community Star

Hi @bvdsirkemvvf 


Cancel your TalkTalk service 


You'll need to give 30 days' notice of cancellation. So, in the current circumstances I suggest you write1 to cancel. The address is: TalkTalk Correspondence Department, PO Box 675, Salford M5 0NL.


As usual you'll need to provide verification of your details:

  • Your full name

  • Your TalkTalk phone number

  • Your TalkTalk account number
  • Your signature

1: TalkTalk Call Centres are closed

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