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Huawei-DG8041W - Kernel Panic

Pickus
First Timer
Message 3 of 3

Since having a replacement router (to help with DNS issues) all was going well, but recently, the router has been randomly rebooting. On looking into the logs I see that the poor thing is panicking for some reason... 
Here are some lines from the log:

 

1981-01-01 00:00:10 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER
2021-09-06 17:17:36 [Notice][Run-Log] SNTP has synchronized successfully, current time is [2021-09-06 17:17:36+00:00 DST], uptime is [68s].


Various diagnostics (from the Service Status web page) do not reveal anything so I'm at a bit of a loss as to what the problem could be.
Any help would be most appreciated...

Steve 

Steve Harper
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2 REPLIES 2

Chris-TalkTalk
Support Team
Message 1 of 3

Hi Pickus,


I've updated your firmware, please let us know if you experience any further problems


Chris

Skynet_TX
Community Star
Message 2 of 3

Hi @Pickus,

 

There is a firmware update for the DG8041W that will fix this for you, the staff here should be able to push that firmware to your router, they should be able to reply tomorrow to help further.

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