on 29-10-2020 09:33 AM
on 28-10-2020 08:19 AM
on 26-10-2020 07:00 PM
Hi @Nikos1987 ,
For one of the TalkTalk staff on this community to be able to look into this you will need to update your community profile to include your name, landline telephone number that your TalkTalk service is (or 'was', if you are no longer a customer) provided on & an alternative contact number. This will allow them to identify you, and they will then be able to help.
Don't post any personal details in this thread, just add them to your community profile.
Then they will hopefully be able to respond to this post within a day or two.