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Internet down, need it to do my job

PoorPoorPetrie
First Timer
Message 2 of 2

Hi, my internet has been down all morning. I've done all the tests and the fault tests on your website say nothing's wrong. The router has a solid white light, but my devices say connected but no internet.

 

Please help as it's preventing me from working. 

 

Thanks.

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1 REPLY 1

Michelle-TalkTalk
Support Team
Message 1 of 2

Hello,


 

Can you please update your community profile to include your:

 



     
  • TalkTalk Telephone number



  •  

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


 

Thanks

 

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