on 15-10-2021 10:36 AM
Please can anyone advise regards a solution to there being no internet but the phone line is fine but there is no internet with the router light just showing orange .Dropped out the power for a couple of hours , proved the phone socket is working with phone but problem still exists.Many Thanks Jonny
on 15-10-2021 10:43 AM
I'm sorry to hear this. The line test is clear, however it shows that the router is powered down/switched off. Is the router currently switched on at the moment? Do you have an alternative router that you can test with please?