on 17-09-2021 12:45 PM
I have had this issue for a month or so now. A few times a day the internet will disconnect for about 20-30 seconds and will then connect itself again without any action from me. The light on the router will flash orange during this time and then solid white once connected again. The response I get on my pc that is connected via ethernet is that the DNS server cannot be reached? This is becoming a really frustrating issue for me as I work from home and a drop in internet connection during a call which means I have to reconnect everything is very unpleasant. I would appreciate if I could get some help on this.
on 20-09-2021 08:26 AM
on 17-09-2021 01:08 PM
Thanks for updating your Community Profile.
I can see that this fault has been raised to Openreach and it appears that Openreach are still investigating/working to resolve this fault.
We will check the fault again on Monday for additional updates from Openreach.
on 17-09-2021 12:50 PM