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Is there any way to speak to anyone at TalkTalk? I have no broadband

rbody
First Timer
Message 3 of 3

I have no broadband - takes 10 min to load a web page, can’t do Zoom calls or watch TV. Reported on live chat, told I was hitting guaranteed speed, must be no problem. Still unchanged after several days. The website checker now says I’ve not been hitting guaranteed speeds for 4 days and it’s so slow it can’t even run the check now.I’ve got such a busy afternoon of work planned and this is awful service. Can I actually contact anyone? There’s no number anywhere on the website

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Message 1 of 3

Hi rbody,

 

Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks

 

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martswain
Philosopher
Message 2 of 3

0345 172 0046

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