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Issues with VPN and SSH

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Community Team

Hi neowaseem,

 

I've passed this over to our network team for further investigation. Can you bump the thread tomorrow and we'll check for updates 


Thanks

Chris

neowaseem
Popular Poster

Just bumping this thread as asked. :fist:

 

 

Waseem
Community Team

Thanks for the bump, I'm chasing this up with our network team. if you don't hear anything later today can you bump the thread again tomorrow and we'll check again for updates 


Thanks

Chris

Community Team

Hi neowaseem,

 

Our network team have adivsed that we'll need to arrange an engineer visit to investigate further. If you'd like us to do this can you confirm:

  • That you accept potential Engineers charges
  • Provide availability, either AM (8am to 1pm) or PM (1pm to 6pm) between Monday to Friday.

I've also PM'd you to confirm some other details


Thanks

Chris

Community Team

Hi neowaseem,

 

I've received confirmation that the engineer visit has been booked for the 14th AM (08:00-13:00), please let us know how you get on
 

Thanks

Chris