On 13th January 2020 I submitted a complaints email to the address: firstname.lastname@example.org for which I received an acknowledgement but no further
On two further occasions I have submitted emails requesting information concerning my original email to which I have received just the standard acknowledgements and no further communication.
As you will appreciate I somewhat concerned about this situation and would urgently request information concerning my fault and lack of communication from a supposedly communications? company.
Sorry to hear this. If you would like the online support team to look into this for you make sure that your personal details including TalkTalk landline number are complete on your community profile here so that they can link your forum identity with your account and then wait for them to respond. Bear in mind that they don't work weekends so it won't be until Monday at the earliest .
Can you give a brief description of the issue that you're experiencing with your broadband service and can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated.