I have just received a HG635 router. Its firmware version G1.01 and software version v1.14t.
Reading the forum I understand these are not the latest versions. I have used the online chat four times and asked for my router to be updated. Four times I was told no problem they would update the router for me. But it never happens? What do I have to do to get it updated? The router remote management for the router is enabled, so not the reason for no upgrade.
Update: contacted chat and was told by an agent that my router is fully updated. So what are the versions of software and firmware?
The latest software for your router is v1.14t so you are up to date.
Thanks. What about the firmware G1.01? Or does that not matter?
I don't think that means anything much to be honest! 🙂