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Loss of Wifi weekly

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1 REPLY 1
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First Timer

Hi all, 

We have a recurring issue with our internet connection.

Most Sundays, the service goes down around midnight and comes back on around an hour later. This is pretty frustrating as we have our home smartified and the loss of Wi-Fi kinda messed things up.

Has anyone else had this issue and how was it resolved?

 

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Community Team - TT Staff

Hi,

 

Can you please add your home phone number to your Community Profile so I can locate your details.

 

If unsure of your number, simply dial 17070 from your land line phone and this will confirm the number for you.

 

Please reply when this has been updated.

 

Thanks

 

Karl. 

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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