Missing Tesco voucher

[Rowen]

Good evening,

We purchased broadband from you with a £75 Tesco voucher promise. This promise has not materialised. We are very happy with Talktalks service so far but irritated at having to chase this up. Like many more people it would appear. We have waited for the 90 days to pass. Emailed the awin address and still nothing. We budgeted this for a food shop this week and have a currently empty fridge. 

Please can someone help?

[Arne-TalkTalk]

Hi @Karolina2  Can you please start your own topic and also update your community profile to include your landline number and I can start to help. 

Thanks

[Karolina2]

Hi, any idea how long I should wait for this voucher?? My broadband started two months ago  is it too early to get the voucher? Should I wait more  Thanks 

Karolina 

[Arne-TalkTalk]

Thanks for the update, Glad its all sorted.

[Rowen]

Yay it's finally arrived.

Thanks for your assistance and I hope next talk talk does a voucher scheme they choose someone else!

[Rowen]

Sorry about that. I have been emailed by Talktalk wanting my order number. Which I gave them....to investigate if I'm eligible?! Does this mean my voucher is not an route as you said?

[Rowen]

Afternoon OCE_Arne,

[Arne-TalkTalk]

It will be when the next batch is issued, be sure to check your junk mail folder. 

[Rowen]

Any idea how long ASAP will Take?

No email yet.

Thanks, Chris 

[Arne-TalkTalk]

No problem. 

[Rowen]

---

@Arne-TalkTalk wrote:

Hi @Rowen

The Voucher will be resent ASAP.

Regards

---

Thank you for your help.

Christine

[Arne-TalkTalk]

Hi @Rowen

The Voucher will be resent ASAP.

Regards

[Arne-TalkTalk]

Hi Rowen

Thanks for updating your profile

I will contact the team at AWIN and get back to you. 

Thanks. 

[Rowen]

Ok done. Although please contact via mobile if necessary.

[Arne-TalkTalk]

Hi Rowen

Thanks for your post, 

If you would like us to look into this, please can you update your community profile to include your full home telephone number, we will then be able to help

Thanks