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Broadband help

For queries about your TalkTalk broadband service.

Missing items

julie003
First Timer
Private Message TalkTalk

5 hours ago

Message 2 of 2

I received a new router on Saturday as part of my updated package and in the set up guide booklet enclosed with the router it states there are five items included in the box, but there were only three, the micro-filter and broadband cable and micro-filter were missing. Please could you send these items to me in order for me to set up the new router?!

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1 REPLY 1

ferguson
Community Star
Private Message TalkTalk

5 hours ago

Message 1 of 2

There is no longer anybody from TalkTalk here to help. You need to contact them directly, please see the footnote to my post. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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