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Mobile phone wont connect to the internet

JWend
First Timer
Message 2 of 2

my mobile phone wont connect to the internet. My Lap top and TV are all ok but service says phone has latency issues. Have performed all of the recommended checks and connected to a neighbours wifi ok so it is not the handset

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1 REPLY 1

JWend
First Timer
Message 1 of 2
GALAXY-S10E
Is facing latency issues
 

Your Wi-Fi latency has been high for this device

This means we cannot guarantee online gaming or making calls over the internet over Wi-Fi on this device.

Reduce your Wi-Fi usage on this device. If this problem persists, please contact us on live chat.

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