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My broadband speed is only 6Mbps

Wheelman
Participant
Message 5 of 5

My broadband speed is only 6Mbps ?

 

D Hubbard
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4 REPLIES 4

Michelle-TalkTalk
Support Team
Message 1 of 5

Morning,

 

Thanks for the update and please let us know if the speed does drop again.

 

Thanks

 

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Gliwmaeden2
Community Star
Message 2 of 5

If it happens again,  give it the full 30 minutes switch off, @Wheelman.

 

Don't do this more than once in a day, or it will be recognised as "disconnects" and add to your problems. 

Gliwmaeden2, a fellow customer.
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Wheelman
Participant
Message 3 of 5

I switched off / on the router and the speed has gone up to 32Mbps thanks

David 

D Hubbard

martswain
Philosopher
Message 4 of 5

@Wheelman  What product do you have and what is your minimum guaranteed speed ?

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