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Need help?

My wifi is cutting out almost every 2 to 3 minutes everyday?

First Timer

Please can Talktalk help me here?


My wifi have been cutting out everyday and sometimes every 2 to 3 minutes.

Sometimes it will not come on for 5 minutes.


I lost one of my computers because it was updating when the wifi went off.




Do you actually mean 


1. The WiFi signal drops out

2.  Internet is lost, but router and WiFi remain on

3. The router loses it's DSL synchronisation and /or reboots itself ?


What do the router lights show ?


If your computer was updating and it lost internet connectivity, the only thing that would happen is the download would be paused until it reconnected.


It would only fail if you switched it off or the battery ran out during an update.

Community Team - TT Staff

Hi IanSantiago


I'm sorry to hear this.


Can you please update your community profile to include your:

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.