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New Router

ANSWERED
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2 REPLIES
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ATHENA 96
Problem Solver

I have just renewed my contract for 24 months, does this entitle me to a new router as part of the package and if so can an OEM arrange delivery of one.

Thanks

ATHENA 96
Problem Solver
Solution

Just been on to live chat and they are sending a new router

fr8ys
Community Star

New equipment is not routinely available on renewal of contracts. The cost would be prohibitive and if your equipment works for the services you receive then it works.

 

If your router (or other equipment) is faulty it will be replaced to keep your service running.

 

If you really want a new router why not participate in the new router trials - head over to the Trials Discussion board and register.

Please remember to mark Solved Posts with Best Answer. Doing so helps others and saves OCE's time to look at unsolved topics. Thanks, Steve.