No WiFi on my router dsl 3680

[Kevindavey123]

Hi wifi has stopped working on my dsl 3680. Works fine if you are hard wired to it. What can I do? Have reset the router, left it unplugged for 30 mins. Still cant get WiFi. 

[OCE_Debbie]

Hi Kevindavey123

Apologies for this.

I can send you a replacement router. Would you like me to arrange this?

Thanks

Debbie

[Kevindavey123]

Yes please that would be amazing if you could

[OCE_Debbie]

Hi Kevindavey123

The replacement router is on its way, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks

Debbie 🙂

[Kevindavey123]

Thank you so much for your help. 

[OCE_Debbie]

Hi Kevindavey123

No problem 🙂

Debbie

[Kevindavey123]

New router came today. All in and all back on line. 

Thanks for your help. 

[OCE_Debbie]

Hi Kevindavey123

That's great news, thanks for keeping us updated 🙂

Debbie