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No WiFi on my router dsl 3680

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7 REPLIES 7
Kevindavey123
First Timer

Hi wifi has stopped working on my dsl 3680. Works fine if you are hard wired to it. What can I do? Have reset the router, left it unplugged for 30 mins. Still cant get WiFi. 

Community Team

Hi Kevindavey123

 

Apologies for this.

 

I can send you a replacement router. Would you like me to arrange this?

 

Thanks

 

Debbie

Kevindavey123
First Timer

Yes please that would be amazing if you could

Community Team

Hi Kevindavey123

 

The replacement router is on its way, please allow 24-48hrs for this to arrive.

 

Let us know how the connection compares with this router.

 

Thanks

 

Debbie 🙂

Kevindavey123
First Timer

Thank you so much for your help. 

Community Team
Kevindavey123
First Timer

New router came today. All in and all back on line. 

Thanks for your help. 

Community Team

Hi Kevindavey123

 

That's great news, thanks for keeping us updated 🙂

 

Debbie