on 29-05-2021 06:01 PM
Since Thursday evening I have lost Internet connection. The router just flashes orange.
Yesterday after resetting and leaving the router off for a while, I managed to get Internet for about an hour until it went again.
I have the sagem that is black with the orange underneath. This is I think the second one of these I have had in the past 3 or so months.
I cannot find anywhere to be able to contact support other than using these forums which is highly annoying.
on 02-06-2021 07:24 AM
I'm really sorry to hear this.
I've completed a line test which hasn't detected any faults and your line shows in sync and connected.
Is this working ok now?
29-05-2021 06:46 PM - edited 29-05-2021 06:48 PM
Forum staff won't be back on here before Tuesday, @blakey2584.
If you need further help then, please complete your community forum profile details for TT staff to identify your account.
You need to go via your avatar/name; settings; Profile Wizard.
on 29-05-2021 06:44 PM
You can contact TalkTalk by phone on 0345 172 0046 or via live chat here: Our update on Coronavirus - TalkTalk Help & Support (that page also includes the current phone and chat support opening hours - unfortunately no phone support on Sundays)