on 18-05-2021 08:13 AM
i have no power to my router, I have tried everything from switching it off to trying another lead, another socket and nothing.
My son is in his last two weeks of GCSE and I desperately need the internet 😢😢😢😢
i cant get onto my account on phone as it’s only loading so far then nothing.
on 18-05-2021 08:53 AM
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
on 18-05-2021 08:34 AM
It's essential that you complete your community forum profile details, @Laura52.
Please go via your avatar/name; settings; profile wizard.
This will enable staff to identify your account.
Your thread is in the queue for attention.
You can also reach help using Chat. It shows a blue background banner when available on this page:
Full details of opening hours are listed there. It opens at 9am.