on 17-05-2021 07:20 AM
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
on 15-05-2021 09:25 AM
Service Status at the top of the page reports broadband loss of services at 6 exchanges.
Do you live in one of these areas ?
on 15-05-2021 08:51 AM
Is your phone working ?
Call 0345 172 0046 from 0900 to report the issue.
Have you tried connecting to the test socket with a microfilter ?
Have you reset the router by pressing in the recessed button for 20 seconds ?