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Orange light flashing

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1 REPLY 1
Beckie1
Chatterbox

Last night orange light started flashing and I have done an on line test and reset the route. It did work for about 10mins on the auto testing but went back to the orange flashing light.

Tried to call talk talk but the fault team has been closed. I totally under COVID -19 but this kind of goes against the CEO email I had last week advising keeping people online was priority and these queries would be prioritised. I work from home and the internet is esstential.

Please respond ASAP.

Thank you

 

OCE_Debbie
Community Team - TT Staff

Hi Beckie1

 

I'm really sorry to hear this.

 

I can see that this fault has already been raised to Openreach and a appointment has been arranged.

 

Openreach are working hard to resolve any faults as quickly as possible.

 

Thanks

 

Debbie