Broadband help

For queries about your TalkTalk broadband service.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Personal details are empty

martinLDN
First Timer
Message 5 of 5

Hi, I switched to TalkTalk, my service is supposed to start in 4 days and when I open My account my personal details are empty, there is no address, no way how to edit or add it. Pending orders empty too.. Maybe I'm just overreacting and it's a standard procedure but I want to make sure  that I won't be left without internet cause of some glitch. It's Thursday, I am worried router may arrive on time... Eagerly waiting for a reply from the mods. Thanks Martin

0 Likes
4 REPLIES 4

Message 1 of 5

No problem Martin, just let us know if you need any further assistance 🙂

Chris

0 Likes

martinLDN
First Timer
Message 2 of 5

Hi Chris, thank you for quick replay. I just noticed that pop up blocker was blocking the access to My account details. I feel really silly now. Martin

Chris-TalkTalk
Support Team
Message 3 of 5

Hi martinLDN,

 

Thanks for answering the security questions. Your go live date is showing as the 21 Sept


Chris

0 Likes

Chris-TalkTalk
Support Team
Message 4 of 5

Hi martinLDN,

 

I've sent you a PM to confirm some details so that we can discuss the issue further


Chris

 

 

0 Likes