on 25-09-2021 08:23 AM
I'm trying to set up a smart cat flap.
I think that I need to set up port forwarding for this.
I've set up this:
on 25-09-2021 01:44 PM
on 25-09-2021 01:23 PM
Oh well, it is down to the application (presumably within this hub thing) that has the responsibility to open the port, so I think you will have to speak to their tech support on Monday then. Let me know what they say & I will try & help further if I can.
on 25-09-2021 01:14 PM
Does port 443 report as open now in the port checker? Thanks for the URL, I will read up on it now.
on 25-09-2021 12:58 PM
You do not need to change anything in the firewall, that concerns pings coming in from the WAN. Have you changed the IP address of the port forwarding rule to the correct address? If so what does the port checker report now?
I must admit to being a bit intrigued as to what this cat flap offers to you. I assume it reads the cat's microchip & unlocks the flap only for it. Please can you give me a link to the website for this cat flap, so as I can read more about it?
on 25-09-2021 11:56 AM
Pinging 192.168.1.16 with 32 bytes of data:
Reply from 192.168.1.16: bytes=32 time=2527ms TTL=100
Reply from 192.168.1.16: bytes=32 time=4ms TTL=100
Reply from 192.168.1.16: bytes=32 time=3ms TTL=100
Reply from 192.168.1.16: bytes=32 time=462ms TTL=100
Ping statistics for 192.168.1.16:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 2527ms, Average = 749ms
on 25-09-2021 11:48 AM
And just to impress you that I'm not completely clueless I've also just changed the router firewall settings to Respond to ping: On
(Just thought that might be relevant.)
on 25-09-2021 11:39 AM
From the command prompt type:-
ping 192.168.1.240 followed by the Enter key. wait a few minutes for it to finish & copy it to your reply.
on 25-09-2021 11:36 AM
So from that, I assume that the cat flap hub is not connecting to their server somewhere on the internet? If that is the case, then the port forwarding will have no impact on this as yet.
From a pc or whatever connected to the router, can you ping this cat flap?
on 25-09-2021 11:31 AM
It is appearing in the manage my devices display
Green ears mean the Hub is working correctly. See below for the details of what each light
Both ears are solid green – Your Hub is turned on, connected and working correctly.
Both ears flash twice – A cat has gone through the Microchip Cat Flap Connect.
Alternating green ears – Your Hub is re-connecting to our servers.
Both ears are solid red – Your Hub is doing a Firmware update. Be patient, your Hub
will reboot and continue as normal shortly.
Both ears flashing red – Your Hub has lost connection with your Microchip Cat Flap
Connect and is trying to reconnect.
Alternating red ears – Your Hub is having difficulty connecting to the internet and/or
It is mostly showing two flashing green ears.
Then after a while it cycles back to it's start up routine.
on 25-09-2021 11:23 AM
This is why I am wondering about the actual connection to the router, as per my previous post
on 25-09-2021 11:18 AM
What does it signify when they are flashing then? Have you got a good connection from the cat flap to the router, is it appearing in the manage my devices display?
on 25-09-2021 10:59 AM
The little round box is called a hub by the cat flap company.
I'm testing this by watching the the ears of the cat flap "hub" - various combinations of red and green.
They should both be green and not flashing.
This isn't happening.
But port checker says 443 is closed!
on 25-09-2021 10:54 AM
The cat flap having its own hub, do you mean another router or what? Hub in IP networking terms do not really exist anymore & is often a term used incorrectly to describe some kind of networking hardware.
What happens if you go to a port checking website such as this:-
If you test TCP port 443 is it reporting as Open or Closed? If closed, I would suspect that this smart device is not opening the port.
on 25-09-2021 10:49 AM
It's a wifi hub Sagemcom version.
The cat flap has it's own little hub. (A round thing with ears that flash 😄)
I've looked at the router settings to establish the address of the wired connection to this hub and used that for the port forwarding setting.
I've been convinced that the External Port and Internal Port should not have been the same (I don't know anything about port forwarding), but a TalkTalk chat person has just said that this is OK, and I guess you're saying the same thing.
I don't think I can go much further until I can get back to the cat flap support people but that won't be until Monday ☹️