on 12-10-2021 04:16 PM
My broadband has risen twice this year. I see new customers can get the same service as I have for less.
Can you tell me what is the earliest I can leave without any penalties
on 12-10-2021 04:24 PM
If you are within 90 days of the end of your contract, @pauliam, phone the LOYALTY team and haggle for a good deal, comparable to new customers.
Renewals start the day they are agreed, not at the end of the old contract. Phone 03451 720046.
That might be simpler than leaving.
on 12-10-2021 04:20 PM
Out of contract, Talktalk needs 30 days' notice or the new Openreach provider has to take over the service and that serves in lieu of notice.
If still in contract, you can't leave without early termination fees.