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Ps4 connection issues

Jameskelly
First Timer

on ‎17-02-2019 01:38 AM

Message 3 of 3

Tring to set up wifi to my play station and it says your Internet service provider or your router might be preventing the play station from connecting to the Internet 

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2 REPLIES 2

Debbie-TalkTalk
Support Team

on ‎18-02-2019 09:07 AM

Message 1 of 3

Hi Jameskelly

 

Which router are you using? (make and model)

 

Are you connected wired or wireless?

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Eddie4419
Conversation Starter

on ‎17-02-2019 10:39 AM

Message 2 of 3

Are you getting that message after following the following instructions?

 

https://community.talktalk.co.uk/t5/Articles/Connect-your-Playstation-4/ta-p/2204901

                                                                                                                          

 

I am only a TalkTalk customer.

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