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Ps4 connection issues

Jameskelly
First Timer
Message 3 of 3

Tring to set up wifi to my play station and it says your Internet service provider or your router might be preventing the play station from connecting to the Internet 

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi Jameskelly

 

Which router are you using? (make and model)

 

Are you connected wired or wireless?

 

Thanks

 

Debbie

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Eddie4419
Conversation Starter
Message 2 of 3

Are you getting that message after following the following instructions?

 

https://community.talktalk.co.uk/t5/Articles/Connect-your-Playstation-4/ta-p/2204901

                                                                                                                          

 

I am only a TalkTalk customer.

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