on 27-08-2021 09:42 AM
I have looked at other posts on this subject and have tried everything recommended, but I am still consistently getting download speeds on my device of 4.4 mbps, compared to 44mbps at the router. Does anyone know how I can get TalkTalk to look at this?
on 30-08-2021 09:38 AM
on 29-08-2021 09:18 PM
Do you have any device that you can connect to the router wired to run a speed test, as Wi-Fi speed tests can be affected by so many things, a wired speed test should give you an accurate result.
If your wireless speed test results are poor, but a wired test gave good results then that may be an indication that you are suffering from Wi-Fi interference (i.e. a neighbours router might be broadcasting on the same, or similar, channel as yours).
To change the channels that your router broadcasts the Wi-Fi signal on, you can use free smartphone Apps like this to see what channels are being used within range of your smartphone, you can then change your router to use channels that are less congested.
27-08-2021 07:35 PM - edited 27-08-2021 07:36 PM
Are you running the speed tests from wired or wireless devices (or both).
How are you testing the speed, have you tried the main TalkTalk speed test site : https://www.talktalk.co.uk/speedcheck/
Are you sure what you are looking at on the device is mega bits per second (Mbps) and not mega bytes per second (MB/s)
on 27-08-2021 10:51 AM