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Quidco Cashback Declined

Luke21
Popular Poster
Message 17 of 17

Hello!

 

Unfortunately I’ve just heard that my cashback has been declined, stating that Quidco has not been recognised as the referrer. But I definitely went through the correct process as I have with other broadband providers in the past…

 

What is best to do?

 

Thank you!

Luke

16 REPLIES 16

Luke21
Popular Poster
Message 2 of 17

Thank you, all sorted now!

 

Thanks again.

Message 3 of 17

Hi @Luke21

 

The cashback will be issued in the next 24/48 hours. 

 

Sorry again for the delay. 

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Message 4 of 17

Hi @Luke21

 

Sorry that you have not received this, I was informed it was actioned on the 29/06. 

 

I will chase this up for you again. 

0 Likes

Luke21
Popular Poster
Message 5 of 17

Hello @SocialTeamJo @Arne-TalkTalk ,

 

Are there any updates on this please?

 

Thank you,

Luke

 

 

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Message 6 of 17

Hello,

 

Unfortunately not, I've checked my spam and inbox, and there is nothing in there.

 

Luke

 

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Message 7 of 17

Hi Luke21, 

 

Apologies for the delay.

 

Have you received the voucher yet?

 

Thanks,

Jo

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Luke21
Popular Poster
Message 8 of 17

Hi @Arne-TalkTalk, unfortunately I still can't see any cashback or giftcards. I keep checking my spam, but nothing is in there related to this.

 

Thanks,

Luke

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Message 9 of 17

Hi Luke21

 

Cashback was authorized  it should show in your account soon. 

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Message 10 of 17

Hi @Arne-TalkTalk,

 

Do you have any updates for this please?

 

Thank you,

Luke

 

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Message 11 of 17

Hi 

 

I will re-escalate this for you,

 

Giftcloud advised it was sent on the 15th to your Gmail address. 

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Luke21
Popular Poster
Message 12 of 17

Hi @Arne-TalkTalk, this has not yet come through, and I have checked my spam. Do you have any updates please?

 

Thank you,

Luke

 

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Message 13 of 17

Hi @Luke21

 

The Voucher will be dispatched in the next few days

 

Please keep an eye on your spam/junk folder for an email from Giftcloud. 

 

Regards

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Message 14 of 17
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Message 15 of 17

Thank you, it was for £80.

 

Thanks,

Luke

 

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Arne-TalkTalk
Support Team
Message 16 of 17

Hi @Luke21

 

I can escalate this for you.

 

How much was the cashback for?

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