If you complete your community forum profile, @Paulpaul77, staff will be able to identify your account and send you a prepaid returns bag with a label.
Go via your avatar, settings. Drop down menu. Add your Talktalk phone number or account number in Personal Information. Scroll down to find the button to SAVE CHANGES.
Staff will reply during the day.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
