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Replacement router

nelefin
First Timer
Message 4 of 4

Hello, we've been having trouble with our router for a bit now. Everytime we try to use the WiFi on our laptops it says "security standard is outdated". We have also realised that everything is slower, and its not the laptop as its brand new. We've had this router for 5 years approximately and were wondering if we could get a replacement so we can make the most out of the fibre package that we're paying for. 

 

Thank you. 

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3 REPLIES 3

Message 1 of 4

Hi nelefin,


I've ordered a replacement router, it should be with you within a couple of days but please allow up to 5 working days for delivery

Thanks

Chris

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Message 2 of 4

Hello, Debbie

 

Thanks for the reply. I have now updated my information, let me know if you can see it. 

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Debbie-TalkTalk
Support Team
Message 3 of 4

Hi nelefin

 

I can send you a replacement router.

 

Please can you add your name and TalkTalk landline number to your Community Profile.

 

Thanks

 

Debbie

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