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Require a return bag for router

JOHN2K
First Timer
Message 3 of 3

TALKTALK sent me a new router but no return bag. Where can I get one with free post label. 

J.L.M.
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2 REPLIES 2

Chris-TalkTalk
Support Team
Message 1 of 3

Hi JOHN2K,


I've sent ordered a returns bag, it should be with you within a couple of days but please allow up to 5 working days for delivery


Chris

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Skynet_TX
Community Star
Message 2 of 3

Hi @JOHN2K,

 

For one of the TalkTalk staff on this community to send you a returns bag you will need to update your community profile to include your name, landline telephone number that your TalkTalk service is provided on & an alternative contact number. This will allow them to identify you, and they will then be able to help.

 

Don't post any personal details in this thread, just add them to your community profile.

 

Then they will hopefully be able to respond to this post tomorrow.