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Return Envelope

eightrax
First Timer
Message 2 of 2

I have received an email saying i'll get charged £50 if i don't return my hardware.

But i have still not received the envelope and postage sticker.

 

Its impossible to get through on web chat.... HELP!

 

 

M J White
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1 REPLY 1

Karl-TalkTalk
Support Team
Message 1 of 2

Hi

 

Have you recently cancelled or moved home etc.  I can request a bag is manually sent to you, but if this is because of a home move, then add your new address to the private notes section of your 'Community Profile' so I can pick this up.

 

Thanks  

 

Karl. 

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