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Returning Talk Talk Router -returns bag

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Popular Poster

The postcode is definitely correct as is the first line of the address. Can I not have a returns bag sent to my new address? I just want to return the router as the account has already been cancelled.

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Community Team

I'm sorry but I can only order a returns bag from an account on our billing system but I can't find an account with the Information that you've provided. Did you receive paper bills (from TalkTalk) or did you receive them by email?

Chris

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Popular Poster

Paper bills. 

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Community Team

OK thanks. I can only suggest keeping hold of the router for a few weeks and let us know if you do get billed (I don't think you will). If you don't get billed for the router then feel free to dispose of it via your normal recycling service.

 

Chris

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First Timer

Hi there 

 

I need to return my router as I've moved house and talk talk does not provide services to my new address.  

How do I go about that please as I need a returns bag and there's no where on this community to order one. 

With many thanks 

 

Dina 

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Community Team

Hi Dina,

 

Please can you create your own thread and we can look into this further for you.

 

Thanks