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Router WiFi channels keep changing

Jon2305
First Timer
Message 5 of 5

Hi,

 

My router won't stay on the 2.4gHz or 5gHz that I set. 

After a variable amount of time it switched to busy channels from neighbours WiFi equipment and speed drops dramatically.

Can this channel switching or 'optimisation' be turned please?

 

Thanks.

A fine is a tax on doing wrong, tax is a fine on doing well
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4 REPLIES 4

martswain
Philosopher
Message 1 of 5

@Jon2305  and @Debbie-TalkTalk , this is a duplicate !

 

The necessary action has been taken in this topic

 

https://community.talktalk.co.uk/t5/Broadband/Turn-off-WIFI-optimisation/m-p/2814311#M822665

Message 2 of 5

Hi Jon2305

 

Apologies, I can see that Karl has posted on your other thread on the Community.

 

Thanks

 

Debbie

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Jon2305
First Timer
Message 3 of 5

Hi Debbie, yes it's on and working. 

A fine is a tax on doing wrong, tax is a fine on doing well
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Debbie-TalkTalk
Support Team
Message 4 of 5

Hi Jon2305

 

I'm unable to connect to your router. Is the router switched on at the moment?

 

Thanks

 

Debbie

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