Router crashing

[Wanderer54]

My router is repeatedly crashing while using my PS4 and also streaming apps built into my LG tv. This router is completely useless right now and I need it fixed ASAP or I am literally wasting my money paying for internet that I cannot use

[Divsec]

Hi @Wanderer54 welcome to the community your post has been flagged for assistance and you should hear during tomorrow. Have you tried a 30 minute reboot?

[OCE_Debbie]

Hi Wanderer54

I'm sorry to hear this.

I can send a replacement router for testing. Would you like me to arrange this?

Thanks

Debbie

[Wanderer54]

Yes please. 

[OCE_Debbie]

Hi Wanderer54

The replacement router is on its way, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks

Debbie